01 · Harness · AI Engineering Systems
From operational context to reviewed pull requests
- 80% On-call ramp-up cut
- 95% CVE effort cut
- Days → minutes Rollout wait
An internal developer agent that understands repositories, connects engineering context, and executes approved changes through a sandboxed CI workflow.
- Challenge
- Debugging and routine customer fixes required repeated context gathering and on-call involvement.
- System
- Request → repository analysis → proposed plan → human approval → sandboxed pipeline → tests → pull request. Built with Go, Slack, LSP, Jira, Confluence, Grafana, Harness APIs, PostgreSQL, and MCP tools.
- Outcome
- Support teams can diagnose and address customer issues from Slack with less on-call dependency.
Go · Slack · MCP · PostgreSQL · Grafana · Harness APIs